If you're transferring files via the Windows desktop client and are having USB device issues, you need to check that your USB drivers are updated and working correctly. When using a connector, make sure that it is wired to your new Galaxy device. If your phone disconnects frequently during wireless transfers, go to Settings > Connections > Wi-Fi to check whether your Wi-Fi connection is enabled.įor hardware issues, check whether your USB cable is properly connected to both of your devices. It is an easy-to-use tool that can transfer data between your PC and smartphone. If you have functionality and compatibility issues, you may need to use third-party apps such as Wondershare MobileTrans instead. Similarly, the tool works with Windows 7 or higher, and Mac OS X 10.9 or later. It only supports transfer for compatible smartphones running at least Android 4.3 or iOS 4.2.1 versions.
The Smart Switch tool is not fully compatible with all devices. While Smart Switch works well most of the time, you may occasionally have some problems with it.
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